Course
The Foundations of Implicit Bias (1MI)
Customer Service Series
The Foundations of Implicit Bias (1MI)
In this training, we will define the concept of implicit bias, figure out how it works, and how we can dismantle it.

Learning Objectives:
After completing this course, the participants will be able to:

✔️ Define the term implicit bias.
✔️...
ACEs and the Social Determinants of Health
ACEs and the Social Determinants of Health

This beginning course describes the Adverse Childhood Experiences (ACE) Study, a landmark study linking childhood adversity with health outcomes decades later in life. This study, published in 1998, is the first study of its kind that links...

Building Engaging and Collaborative Relationships with Families
Building Engaging and Collaborative Relationships with Families
Oftentimes when home visitors enter a new relationship with a family, collaboration and engagement can be challenging. In this course we will take a look at some of the ways we can understand and connect with families through their journey of...
Empathetic Leadership for Reducing STS in First Responders
Resilience Project
Empathetic Leadership for Reducing STS in First Responders
This Learning Module was created to support First Responders and others who in the course of their work can themselves suffer physical and mental health consequences - “the cost of caring.”

After completing this module, the participants will...
Integrating a Trauma-Informed Approach into Primary Care
Customer Service Series
Integrating a Trauma-Informed Approach into Primary Care
In this training, we will discuss the topic of psychological trauma. Learning Objectives: After completing this course, the participants will be able to: ✔️ Define the term "trauma." ✔️ Compare and contrast physical vs...
Introduction to Motivational Interviewing
Customer Service Series
Introduction to Motivational Interviewing
Learning Objectives: After completing this training, you should be able to: ✔️ Define the concept of Motivational Interviewing ✔️ Describe the six stages of change ✔️ Explain four foundational principles that can be used in...
Secondary Traumatic Stress and Supportive Practices for Supervisors
Resilience Project
Secondary Traumatic Stress and Supportive Practices for Supervisors
In this course, we will learn more about the signs and symptoms of secondary traumatic stress in staff and how to know when a staff person needs support related to their direct service work. We will also discuss strategies to respond as...
Secondary Traumatic Stress, Resilience and Supportive Practices
Resilience Project
Secondary Traumatic Stress, Resilience and Supportive Practices
In this course, you will learn about the signs and symptoms of secondary traumatic stress - particularly among the providers within the field of mental health and substance use recovery. We will discuss how to know when a person (such as yourself...
Self-Care: When Coffee Is Not Enough
Customer Service Series
Self-Care: When Coffee Is Not Enough
Learning objectives: Upon completion of this training, you should be able to: ✔️ Define the concept of self-care ✔️ Review the seven myths of self-care ✔️️ Discuss self-care strategies that can be used to manage emotions and...
The Impact of Trauma on Parenting
C3
The Impact of Trauma on Parenting

Welcome to this brief course on "The Impact of Trauma on Parenting." In this course, we will define trauma and its effects on adult functioning, discuss how trauma influences changes in parenting behavior, examine adaptations in parenting styles,...

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